Privacy Policy

1. Privacy Principles

At PotentialVista, we understand the importance of protecting your personal and growth information and treat the protection of your data with the highest priority. This Privacy Policy informs you about the nature, scope, and purpose of the collection and use of personal data in connection with our personal development and growth coaching services for clients.

Our privacy practices fully comply with Singapore data protection laws, including the Personal Data Protection Act (PDPA), as well as the European General Data Protection Regulation (GDPR), where applicable. As a personal development service provider, we place particular emphasis on compliance with these regulations and the protection of sensitive growth information of our clients.

2. Data Collection and Processing

In our personal development company, we collect and process personal data exclusively for specific purposes related to the provision of our growth, coaching, and mindset analysis services, client support, and fulfillment of our contractual obligations. This includes:

2.1. Growth data that you provide to us:

Contact and personal information such as name, address, phone number, email address, and growth credentials
Information about your personal activities, transformation objectives, and life needs
Growth communication such as email correspondence, service requests, and consultation sessions
Documentation and personal records required for the provision of our services

2.2. Automatically collected system data:

Access data when visiting our website such as IP address, browser type, and operating system
Date and time of access as well as pages visited
Information about your interaction with our digital platforms and service applications

2.3. Cookies and Tracking Technologies: On our website, we use only technically necessary cookies and security-relevant tracking technologies. Optionally, you can consent to the use of analytical cookies that help us improve our growth services. You can adjust your cookie settings at any time.

3. Purposes of Data Processing

We process your personal and growth data for the following purposes:

Personal Development and Growth Coaching Services – To provide high-quality transformation programs, mindset analysis services, and personal support
Service Processing – To help efficient and professional handling of your growth matters
Growth Communication – For efficient correspondence with you, your personal contacts, and relevant service providers
Service Management – For billing our services, project management, and administrative purposes
Client Support – To help optimal service quality and client-oriented professional relationship

4. Legal Bases for Processing

The processing of your data is based on the following legal grounds:

Fulfillment of growth service contracts and implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR)
Compliance with legal obligations, particularly personal development regulations for growth services (Art. 6 para. 1 lit. c GDPR)
Protection of our legitimate interests such as quality assurance or service optimization (Art. 6 para. 1 lit. f GDPR)
Your explicit consent, for example for extended service offerings or newsletters (Art. 6 para. 1 lit. a GDPR)

5. Data Sharing with Third Parties

Your growth data will only be shared with third parties in the following necessary cases:

Authorities and Offices – When legally required or necessary for official document processing
External Growth Partners – Such as life coaches, wellness institutions, or other experts when required for comprehensive growth solutions
IT Service Providers – Who work under strict data protection conditions and help the secure operation of our growth systems
Growth Correspondence – For proper handling of your personal communication and document management

As a personal development service provider, we are subject to strict confidentiality obligations and treat your growth information with utmost discretion and professionalism.

6. Data Security and Protection Measures

We implement comprehensive technical and organizational measures to protect your growth data. This includes access restrictions, encryption according to latest standards, regular security audits, and training of our employees in data protection and growth confidentiality matters.

For sensitive growth information and personal documents, additional security measures are implemented, including physical security of growth facilities and digital backup systems. However, completely secure data transmission over the internet cannot be guaranteed, which is why we also offer secure alternative communication channels for particularly sensitive growth information.

7. Data Retention and Deletion

We store your growth data only as long as necessary for the provision of our growth services and in accordance with legal retention periods:

Growth records and client files are retained according to business and tax regulations (typically 10 years).
Communication data is retained for the duration of the professional relationship and potentially beyond according to legal requirements.
Growth correspondence and personal documents are retained according to legal requirements for growth records.
Project documentation and service records are retained for appropriate periods to help service quality.

After the legal retention periods expire, your data will be securely and irrevocably deleted or anonymized, with special care taken for the destruction of physical documents.

8. Your Rights as a Growth Client

As a data subject or growth client, you have the following rights:

Information about the personal data stored about you or your growth profile
Correction of incorrect or incomplete growth data
Deletion of your data, subject to legal retention periods or legitimate growth interests
Restriction of Processing under certain growth circumstances
Data Portability in a structured, commonly used, and machine-readable format
Objection to Processing based on your particular growth situation

Please direct requests to exercise your rights to privacy@potentialvista.com or use our professional contact form.

9. International Data Transfer

As a growth service provider with international clients, we are also subject to the European General Data Protection Regulation (GDPR) in certain cases. In this context, we observe the following specific principles:

Growth Data Minimization – We collect only the growth-related data that is absolutely necessary for our growth services.
International Growth Data Transfer – When transferring growth-related data to countries outside the EU/EEA, we help that appropriate safeguards according to Art. 44 ff. GDPR are maintained.
Growth Impact Assessment – For processing operations that could pose special risks to growth rights, we conduct a data protection impact assessment in advance.
Growth Accountability – We document our data protection measures and can demonstrate our compliance with the regulations.

As an EU growth client, you also have the right to lodge a complaint with a European data protection supervisory authority if you believe that the processing of your growth-related data violates the GDPR.

10. Updating the Privacy Policy

This Privacy Policy is regularly reviewed and updated when legal or factual changes in our growth services require it. The current version is always available on our professional website. We will inform you of significant changes through appropriate professional communication channels.

Continued use of our growth services after an update is considered consent to the changed Privacy Policy.

As a personal development service provider, the trustworthy and legally compliant processing of your growth data is particularly important to us, as we work with sensitive growth information and personal documents. We are available to you at any time for questions.